On Misc

  • Best of the “Photoshop Insider” in 2010

    Jan 3rd, 2011  |  37 Comments

    I thought I’d kick off the first blog post of the new year with a quick look back at the most popular, and most commented-on posts of 2010, and some of the fun stuff we shared during the past year. The Top 10 Most Commented-on Posts of 2010 Here are the posts that garnered theContinue…

  • Merry Christmas (and a wonderful video from our Help Portrait Day)

    Dec 25th, 2010  |  10 Comments

    For Christmas, I wanted to share something very special—a short video clip (below) put together by two very talented guys from our video team: Adam Rohrmann and Daniel Bryant, and hosted by our own RC Concepcion. The video gives you a behind-the-scenes look at our small part in Jeremy Cowart’s amazing Help Portrait day. IContinue…

  • Part 2: Behind the Scenes at Kelby Media Group Headquarters

    Dec 17th, 2010  |  92 Comments

    On Monday I had posted a visual tour of our headquarters here in Florida, with photos taken by my buddy RC Concepcion (link), and I saw a number of comments from people who wanted to see the other parts of the company (like my office, for example) and people that we didn’t have photos for,Continue…

  • A Day to Honor our Military Veterans

    Nov 11th, 2010  |  0 Comments

    I know it’s Pimpy Thursday, but today is Veterans Day in the US, and I wanted to take a moment to honor and thank the men and women who have served in our country’s military, and who fought to defend the very freedoms we enjoy today. America owes you a debt of gratitude for yourContinue…

  • US Airways Responds

    Nov 8th, 2010  |  152 Comments

    My post last Friday about US Airways pulling my 81,000+ frequent flyer miles and the ensuing customer service disaster (link) got a lot more attention that I had ever expected. The story circulated around Twitter, Facebook, and even wound up at a number of blogs (including the mega-popular “Consumerist” blog). Since then, three big thingsContinue…

  • How US Airways Just Lost Yet Another Customer

    Nov 5th, 2010  |  388 Comments

    This has nothing to do with photography, or Photoshop, so you can just skip it if you’d like, but it has everything to do with how not to treat your customers, and how US Airways, whom I didn’t think could afford to lose another customer, just lost me as one. An offer that’s easy toContinue…

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