Posts By Brad Moore

http://youtu.be/MVS7TvE4JkY

What Happened To RC?
RC Concepcion and crew went to Gary, Indiana to record our highly anticipated Exposing HDR course.

Sounds great, right? Well, it was going great until something went terribly wrong (we think), but we lost the feed and this is the only footage we have.

What happened to RC and crew? Are they in danger? Will we ever see them again? Will we have to get another instructor for our Exposing HDR course? We don't know, but you can check in at KelbyTraining.com on Thursday, October 31st at 4pm EDT to find out! You have no idea what will be unveiled!

Lightroom Basics with Matt Kloskowski – Streaming for FREE!
This week's free KelbyTraining.com class is Lightroom Basics with Matt Kloskowski! The class just started airing yesterday and will run through October 16. All you have to do is go to KelbyTraining.com/onair and sign up for a free account, then click play! Of course, if you want to watch all of the other classes any time you want, you can always sign up for a KelbyTraining.com subscription ;-)

You can also leave a comment here for your chance to win a 1-month subscription!

Kelby Training Live
Want to spend a day with Scott Kelby, Joe McNallyMatt Kloskowski, RC Concepcion or Ben Willmore? Check out these seminar tours!

Shoot Like A Pro with Scott Kelby
Oct 25 - Washington, DC
Oct 29 - Boston, MA

One Light, Two Light with Joe McNally
Oct 23 - Des Plaines, IL (Chicago area)
Oct 30 - Orlando, FL

Lightroom 5 Live with Matt Kloskowski
Oct 11 - Portland, OR
Nov 6 - Fort Lauderdale, FL

Photoshop for Photographers with RC Concepcion
Nov 1 - Phoenix, AZ

Adobe Photoshop Creativity with Ben Willmore
Oct 16 - Atlanta, GA

Lots more dates have been added for the rest of the year, so head over to the Kelby Training Live site to get the full schedule! Don't forget, if you register for a seminar at least 14 days in advance, you can save $10 by using the code KTL10 at the checkout. And leave a comment for your chance to win a ticket to one of these events!

Fall Into Photography with Books from Peachpit
Want to learn more about sports photography, newborn photography, portrait photography, or just photography in general? Check out these great titles on sale at up to 40% off from Peachpit Press! Pick up books from Scott Kelby, Zack Arias, Peter Read Miller, Jeff Schewe, Bill Frakes and others for as little as $11.99!

Leave a comment for your chance to win a free copy of one of these books!

Free Chapter from Nicolesy’s Light & Process: Landscape Photography
Nicole S. Young is giving away a free full chapter from her new eBook and video tutorials set, Light & Process: Landscape Photography! Head on over to Nicolesy.com for more information.

Also, keep an eye out for yesterday’s episode of The Grid, which featured Nicole with Scott and Matt, over at KelbyTV.com and the Kelby Media Group YouTube channel!

Winners
KelbyTraining.com Subscription
-Debbie S

Kelby Training Live Ticket
– Todd

If you’re one of the lucky winners, we’ll be in touch soon. That’s it for today, have a great Thursday!

Lessons from the Help Desk

Greetings! I can't tell you how excited I am to have a chance to give a little something back to you all. Many thanks to Scott and Brad for the opportunity. You see I have been answering Help Desk questions for NAPP members since 2005. I started out assisting Peter Bauer with Photoshop questions, but once Lightroom 1.0 hit the scene I was tasked with handling all of the Lightroom questions sent to the Help Desk from that point forward. It was truly one of the greatest gifts I've ever been given.

Sure, it was a job, but that is not what I mean by the gift I was given. The gift was the education I received as a result of the countless interactions I have had with so many NAPP members over the years. I did indeed learn a lot about Lightroom, and that alone has lead to a number of really great opportunities, but even more important was that I learned a whole lot about how to interact with people; people in a hurry, people at their most vulnerable, and people at their most-frustrated-end-of-their-rope-worst. Believe me when I tell you this is a skill that has served me well in my 16 years of marriage. :-D

It has also served me well in other Help Desk roles I've taken on, such as answering customer support tickets for a new stock photography co-op (Stocksy United) I am a member of, and even helping people in the field with The Digital Photo Workshops. Oh, and I answer all of the tech support questions for Kelby Training too.

So, when Brad asked me if I would be interested in writing a guest post for Scott's blog I thought I could take the opportunity to share some of the most important lessons I've learned in my many roles as a helper in the hopes that perhaps it may inspire you to become a helper in you own way. I've also included a few photos taken around my backyard just to share some of what I do beyond answering questions.

1. You'll become a better listener.
When you truly step into the role of helping someone the first and most important thing you can do to actually help him or her is to understand what he or she is really saying. I get a fair number of questions that are full of a lot of information that is really not relevant to the core reason this person is reaching out to me. I see it as my job to step back, really read (most of my interactions with folks are via email) what they are saying then focus in on the key issue. Sometimes this requires me to ask a few questions to ferret out the right information, but the rookie mistake is to reply too quickly to what we think someone is saying, and then spiral off into a rabbit hole that leaves both parties feeling frustrated.


Newly hatched bluebird chicks.

2. There's no shame in knowing what you don't know.
We pride ourselves on being experts and in being able to solve any problem that comes our way, but the reality is that there are a lot of things I just don't know. I used to be afraid of those three words (I don't know), but now I embrace them. I feel it is far better to let the person asking the question know that I honestly don't know the answer, than to try and bamboozle them with bull-oney to cover up the fact that I don't. I just come clean, and then we can work on trying to solve the problem together, and hopefully at the end they'll have a solution and I'll have some new information for the next person that comes up against the same issue. The person asking the question ends up actually helping himself (or herself), helping me, and then passing it along to others. It just doesn't get any better than that.


Me tending to my bees.

3. There's no shame in asking for help.
My wife will get a big kick out of me saying this as I am far better at giving help than asking for it, but I am working on it! I have had the privilege of helping people from all walks of life, all types of professional backgrounds, and a wide range of ages, and what they all had in common was they had a question that I could answer and the self-confidence to ask it. The moment I gave them that one thing they didn't have before they were free to move on, to stop spinning their wheels, and to get stuff done. Why waste your time digging yourself into a deeper rut when there are so many ways of asking for help these days? I know, I know, I'll try it myself one day. :-)


A beech leaf floating on the pond.

4. Always remember there's a real genuine human being on the other end of that question.
Except when I am on a workshop or standing in at the Help Desk Live booth at Photoshop World, most of my help interactions are done via email. As we all know email and text communication can easily become very impersonal. I'm lucky in that I have gotten to meet a great number of people by working at Photoshop World that previously were only emails stacked up in my inbox (see photo below).  However, I will never meet the vast majority of the people I help, but I strive to always conjure up a picture of them in my mind's eye when replying to their emails as a way to remind myself that they are not just another problem to deal with, but rather a person reaching out for a little guidance. I feel that this comes through in my response, as I have never been accused of talking down to someone or of being disrespectful. I also try to remember this in all those small frustrating interactions we have with each other while standing in line at the grocery check out, waiting at the doctor's office, and driving on the highway.


My good friend Ed Law at Photoshop World 2013.

5. Answer the question, but also try to increase their understanding.
When someone asks a question there is almost always an opportunity to give them something more to help increase their overall understanding, and quite possibly head off the next question before they even knew they were going to ask it. If job one is understanding the question, and job two is answering the question, then job three in my book is providing them a link, resource, tip, or tidbit that gives them something more to chew on. If someone asks what is the keyboard shortcut to show/hide the Lightroom adjustment brush mask I tell them (press O), then I provide a link to all of the keyboard shortcuts too. It would be quicker in the short-term to just answer the question and hit Send, but by taking a few seconds longer I can give them a resource that gives them more and saves them from having to send in five more questions. That's a win for both of us.


The view from the side of my house one snowy morning.

Beyond those five things I can tell you that working on the Help Desk is one of the most rewarding jobs I've ever had, that it must be good for my karma, and it has allowed me to learn Lightroom inside out and upside down. For all of that, and so much more, I am grateful to you all for the opportunity to serve. Hope to see you at Photoshop World!

You can see more from Rob at Lightroomers.com and follow him on Twitter and Facebook. He is a photographer, trainer, and author. Aside from also being a NAPP and Kelby Training Help Desk Specialist, and instructor for the Perfect Picture School of Photography and the host of Peachpit's Lightroom Resource Center. He is a founding member of Stocksy United (a stock photography co-op). Rob writes the "Under the Loupe" column for Photoshop User Magazine, is a regular contributor to Lightroom magazine, and is the author of many photography related books.

http://youtu.be/sm1ECecmx_U

Hey everyone, Brad Moore here with a quick update on submitting your photo to the Worldwide Photo Walk competition. RC Concepcion put together a video on editing, exporting, and uploading images to the competition that you can watch above. If you’re short on time, here are some instructions on submitting:

Walkers should log into your account at WorldwidePhotoWalk.com and go to your walk page. There you’ll see a box where you can upload your best photo. The suggested dimensions are 1000px on the longest side at 72dpi, and the maximum file size is 1MB.

Once your image has been uploaded, you will see it on screen and be able to confirm that the correct image uploaded. If you change your mind and want to submit a different image, you will have until the cutoff date (October 14 at 12:00 noon ET) to upload a new image. After that, no changes can be made.

Leaders will not see the upload box during the submission period because they aren't able to submit a photo to the walker competition. Once the submission period has passed, they’ll see a gallery of images that were submitted and will then be able to choose the winning image from their walk.

Leaders will be getting information on the leader competition from RC once the walker competition is finished.

http://youtu.be/GrklO1_ukCU

Sixth Annual Scott Kelby Worldwide Photo Walk
Have you signed up for the Scott Kelby Worldwide Photo Walk yet? We're just a few days away, but there's still time to find a walk near you and sign up. There are over 26,000 already people signed up to take part in this year's event!

If you are signed up, make sure you go check out Jeff Revell’s Photo Walk Pro blog for A Few Thoughts On Photowalking! Jeff gives some great tips on things to look for when you’re shooting, like looking or color, using shallow depth of field, shooting portraits, and makes some other great suggestions for getting great shots.

And if you need any extra incentive to sign up for this fun, free event, we've recently had more additions to the Contest Prizes! The Grand Prize package is now valued at over $13,000 and includes a Canon 70D, Canon PIXMA PRO-1 printer, Adobe Creative Cloud membership, Wacom Intuos tablet, $250 B&H Gift Card, OnOne Perfect Photo Suite 8, Graphic Authority Complete Collection, Tamron 24-70mm f/2.8 lens, Nik Collection by Google, 1 Year of Squarespace, 1 Year of SmugMug Portfolio, Manfrotto Tripod and Ball Head, Westcott Skylux Lighting Kit & 7â² Parabolic Umbrella, Olloclip, 24—36â³ Print from iAcrylic, Hurley Pro Board, 2-Year KelbyTraining.com Subscription, 2-Year NAPP Membership, and the Kelby Training Book Library. That's a lot of stuff!!

Free Classes at KelbyTraining.com
We recently started airing a free class each week over at KelbyTraining.com, and this week’s class is Contemporary Children’s Portrait Photography with Tamara Lackey! The class just started airing yesterday and will run through October 9. All you have to do is go to KelbyTraining.com/onair and sign up for a free account, then click play! Of course, if you want to watch all of the other classes any time you want, you can always sign up for a KelbyTraining.com subscription ;-)

You can also leave a comment here for your chance to win a 1-month subscription!

Kelby Training Live
Want to spend a day with Scott Kelby, Joe McNallyMatt Kloskowski, RC Concepcion or Ben Willmore? Check out these seminar tours!

Shoot Like A Pro with Scott Kelby
Oct 25 - Washington, DC
Oct 29 - Boston, MA

One Light, Two Light with Joe McNally
Oct 9 - Denver, CO
Oct 23 - Des Plaines, IL (Chicago area)
Oct 30 - Orlando, FL

Lightroom 5 Live with Matt Kloskowski
Oct 11 - Portland, OR
Nov 6 – Fort Lauderdale, FL

Photoshop for Photographers with RC Concepcion
Nov 1 – Phoenix, AZ

Adobe Photoshop Creativity with Ben Willmore
Oct 4 - Tampa, FL
Oct 16 - Atlanta, GA

Lots more dates have been added for the rest of the year, so head over to the Kelby Training Live site to get the full schedule! Don’t forget, if you register for a seminar at least 14 days in advance, you can save $10 by using the code KTL10 at the checkout. And leave a comment for your chance to win a ticket to one of these events!

Winners
KelbyTraining.com Rental
– Dwain Rosenberger

Kelby Training Live Ticket
– David Wilkinson

Scott Kelby Photoshop & Lightroom Book Bundle
– Suzanne Offner

If you’re one of the lucky winners, we’ll be in touch soon. Have a great Thursday, and a great Photo Walk Saturday!

I'm writing this post in the wake of the devastating flood that swept through my town of Boulder, Colorado just over two weeks ago.  Like so many others, my family endured the hardship of fighting rising floodwaters only to see them consume 50% of our home.  As if this weren’t challenging enough, the City of Boulder drainage system backed up, filling our basement and part of our first level with sewage.  We spent nearly two weeks without the ability to shower, wash clothes, clean dishes, or cook food.  Although my family was shaken by the impact of the flood, I can already feel hope beginning to wash over me.  I attribute this to the love and support of our family and friends and to the resiliency of the creative human spirit.  The flood is giving me a fresh perspective and helping to crystallize several important ideas that I'd like to share today (the images associated with these ideas are merely intended to entertain and inspire).

In this fast-paced, often cynical world, each and every one of us can benefit from sincere encouragement and inspiration.  Here is an invitation: Consider being the person who provides these things both to yourself and to others.  The result will be a more harmonious world where we feel supported each time we share our work with others or take creative risks.

Creativity is not a gift for a chosen few.  It is your birthright!  Proof of this lies within the heart and mind of every child.  Just yesterday, I marveled as my daughter discovered (for more than 30 minutes) that plastic bags make incredible parachutes for dolls.  Sadly, it is only through repeated negative conditioning that we become convinced that we're not creative.  In the words of best-selling author Richard Bach, "Argue for your limitations, and sure enough they're yours."  When you don't feel innovative, consider seeking out an image that deeply inspires you and let it serve as a stepping stone to your own creation.  Viewing (and even imitating) work that you love is a great way to get your creative juices flowing.  Often, when I set out to mimic someone else's work, I wind up creating something that becomes uniquely my own.

Creativity is like a meandering river with numerous bends.  I've been creating images for 20 years and I still encounter challenges in every one.  Only though experimentation and so-called "failures" do I arrive at gratifying results.  Mistakes and “failures” are our best learning opportunities.

In the initial stages of each creative endeavor, do whatever you can to gently quiet your inner critic (which masquerades as fear-based thoughts).  We all have one and it doesn't nourish us.  The more you honor and appreciate yourself and all the uniqueness you bring to this world, the more creative and productive you'll become.  Remember that the best way to evaluate your own pictures is by how much each one makes your heart sing.

Those whose work we admire most are the ones who have transformed curiosity to passion, and passion to perspiration.  In other words, these folks have worked extremely hard at refining their craft.  While some may pick up basic mechanical skills faster than others, it is only through passion and persistence that these (or any) people become truly accomplished.

Be wary of folks who place rules around art.  Rules are limiting and have the power to eclipse the vibrant human spirit.  When you create for the pure joy of the process, you open yourself up to producing art that is a genuine expression of you.  Personally, I enjoy making images that express more how I felt about a place or event than what I actually saw.  My intention is to convey emotion.  Whether you prefer to depict the world realistically or interpretively isn't what's important; what matters is that you are true to your personal vision.

Make a habit of seeing photography as a process and allow yourself to unabashedly employ whatever tools you wish to convey your ideas.  When it comes to expressing myself, I am delighted to use any and all creative resources available, including a vast array of lenses, lights, and software.  My creative process is split between the camera and the computer.  I do everything I can to get the photo right in camera so I can use Photoshop to sculpt it into something that resonates with me.  Keep in mind that how you create art is far less important than what you create.

Consider being transparent about the creative process with your audience.  I get so excited about sharing my images with others that I can't help but explain all of the thrilling techniques I used to create them.  Don't be afraid to let the world know how much you enjoyed every stage of the creative process.

Seek out teachers that fuel the embers of your creative spirit and learn as much as you can from them.  As you feed your passion, you'll expand the scope of possibilities and the toolkit necessary to take advantage of them.  When you're feeling stuck, learning is also a marvelous way to light your way back to creativity.

The world is filled with compassionate souls who understand the healing power of creativity and beauty.  Although we often don't hear about these people in the popular media, I believe there are millions of them all around us.  I encourage each of you to let your voices be heard.

I'd like to conclude by sharing three quotes that have lightened my heart during this particularly difficult time.  I sincerely hope that they add a little spring to your step as well.

“Don’t ask what the world needs.  Ask what makes you come alive, and go do it.  Because what the world needs is people who have come alive.”
-  Howard Thurman

"The people who make a difference in your life are not the ones with the most credentials, the most money…or the most awards.  They simply are the ones who care the most."
-  Charles Schulz

"In large measure becoming an artist consists of learning to accept yourself, which makes your work personal, and in following your own voice, which makes your work distinctive."
- David Bayles and Ted Orland

See your creative expression as your gift to the world.  Give yourself permission to be creative.  Make time for your art.  Allow creative momentum to build inside of you.  Create art that resonates with your personal vision of the world.  And most importantly, have fun with the process!  Thank you.

Mark S. Johnson is an Adobe Photoshop luminary, a photographer, an author, and one of the most passionate instructors you will ever encounter.  Through the Rocky Mountain School of Photography, The Radiant Vista, and Boulder Digital Arts, he has lectured in front of and worked side-by-side with countless individuals, including Adobe's Chief Executive Officers, Jane Goodall, the U.S. Ambassador to Finland, and Academy Award winning director, Louie Psihoyos.  Mark’s tutorials appear on the National Association of Photoshop Professionals (NAPP) and Planet Photoshop websites, and his imagery and articles have been featured in Photo Techniques, Nature's Best, and After Capture magazines.  He is a contributor to Dewitt Jones’ heartwarming Healing Images campaign and a Trey Ratcliff Flatbooks author.  Watch hundreds of Mark’s inspiring and entertaining Photoshop tutorials at MSJPhotography.com.

http://youtu.be/GrklO1_ukCU

Sixth Annual Scott Kelby Worldwide Photo Walk
Have you signed up for the Scott Kelby Worldwide Photo Walk yet? We're less than a month away, but there's still time to find a walk near you and sign up. There are over 17,000 already people signed up to take part in this year's event! New walks are being added every day, so if you don't see one near you, keep checking back. If you're already signed up, don't forget to pick up your official Worldwide Photo Walk shirt (or hoodie). All of the profits from the shirt sales will go to the Springs of Hope Kenya Orphanage, so you're helping kids in need when you make your purchase.

And if you need any extra incentive to sign up for this fun, free event, we've recently had more additions to the Contest Prizes! The Grand Prize package is now valued at over $13,000 and includes a Canon 70D, Canon PIXMA PRO-1 printer, Adobe Creative Cloud membership, Wacom Intuos tablet, $250 B&H Gift Card, OnOne Perfect Photo Suite 8, Graphic Authority Complete Collection, Tamron 24-70mm f/2.8 lens, Nik Collection by Google, 1 Year of Squarespace, 1 Year of SmugMug Portfolio, Manfrotto Tripod and Ball Head, Westcott Skylux Lighting Kit & 7â² Parabolic Umbrella, Olloclip, 24—36â³ Print from iAcrylic, Hurley Pro Board, 2-Year KelbyTraining.com Subscription, 2-Year NAPP Membership, and the Kelby Training Book Library. That's a lot of stuff!!

New Photoshop and Lightroom Classes on KelbyTraining.com
Want the newest and best training on Photoshop and Lightroom? Check out the most recent additions to the KelbyTraining.com library! We’ve got great new classes from the best in the business, like Portrait Retouching Using Lightroom 5 and Lightroom 5 Killer Tips from Scott Kelby, Compositing Fundamentals from Pete Collins, Color Adjustment and Manipulations from Calvin Hollywood, Overview of Creative Cloud with Corey Barker and more! Head over to KelbyTraining.com today to check out these classes and more.

Leave a comment for your chance to win a free rental of one of these classes!

Kelby Training Live
Want to spend a day with Scott Kelby, Joe McNallyMatt Kloskowski or Ben Willmore? Check out these seminar tours!

Shoot Like A Pro with Scott Kelby
Oct 25 - Washington, DC
Oct 29 - Boston, MA

One Light, Two Light with Joe McNally
Oct 9 - Denver, CO
Oct 23 - Des Plaines, IL (Chicago area)
Oct 30 - Orlando, FL

Lightroom 5 Live with Matt Kloskowski
Oct 11 - Portland, OR

Adobe Photoshop Creativity with Ben Willmore
Oct 4 - Tampa, FL
Oct 16 - Atlanta, GA

Lots more dates have been added for the rest of the year, so head over to the Kelby Training Live site to get the full schedule! And leave a comment for your chance to win a ticket to one of these events!

Killer Deal on Scott Kelby’s Lightroom 5 & Photoshop CC Book Bundle!
Between now and October 1, you can pick up Scott Kelby’s Lightroom 5 Book and Photoshop CC Book for Digital Photographers Bundle for 40% off from Peachpit Press! Choose from the printed version for $62.99 or the eBook version for $35.00. Check them out right here, and leave a comment for your chance to win a free bundle!

Winners
Landscape Photography Class Rental
– Michael Matthews

Kelby Training Live Ticket
– Chelsea Palmer

If you’re one of the lucky winners, we’ll be in touch soon! Have a great Thursday!

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