Above: That’s me. Not the print. That’s me holding the print. You know what I mean. 

So many times I get Facebook or Twitter or G+ comments, even emails, that start off by saying, “To the person who comments for Scott” or “To whomever answers Scott’s emails” or “To the intern that responds to comments on Scott’s blog” and stuff along those lines, so I thought I’d do a quick Q&A to let you know when it’s me and when it’s not me. Here goes:

Q. If I post a comment on your Facebook page, and I see a response from you, who is it that is actually writing that response?
A. Me.  

Q. So who answers for you on Twitter and Google+, then?
A. Ummmm…that’s Me.  

Q. What about here on the blog?
A. Me. Still, me. 

Q. Is it ever anyone else?
A. Nope. If you heard from me…that was me. 

Q. So Brad doesn’t answer as you? Not ever?
A. Never. If Brad answers anybody, he says “Hey, it’s Brad here⦔

Q. How do you have the time to answer all these people directly?
A. I try and answer as many people back as I can, and some days that means I get to answer 40 or 50 people, and some days that means just two or three, and sometimes none at all (it really depends on my schedule at home and at the office, and if I’m traveling or out of the country). It also depends what they’re asking. If it’s something I can answer quickly, I try and answer, but if it’s something drawn out that takes more time I often run out of time. In fact, I seem to run out of time a lot. Lol!

Q. Do you respond to private messages on Facebook or G+ or DM’s on Twitter?
A. Honestly, I rarely check those, if ever. I’m trying to check the Facebook ones more now, but maybe just once at week at best.

 How come?
A. It’s because if I added those other three contact points to my daily inbox of literally sometimes over 200 emails, I would never get any work done; I wouldn’t be able to write books; or see my kids, see my wife, occasionally visit the restroom, sleep, drive, play guitar, ya know…stuff like that. I try to answer as many emails as possible, but I generally don’t even get through a day’s worth. My inbox is pretty scary looking. 

Q. So what’s the best way to get ahold of you?
A. Hit me up on Twitter. I check it several times a day, but again… I’m not checking DMs –  just public Tweets where you’re calling me out in the Tweet. I can’t answer them all, but I get to quite a few each day. Sometimes I get behind and catch up a day or two later.  

Q. Do you have a public email address?
A. I do, but those emails go first to my assistant Lynn. A number of those she answers back directly, BUT NOT AS ME! She answers back as Scott’s assistant Lynn (so you know it’s coming from her). A lot of times people are asking for something that Lynn can send them or help them with, or get them to the right place or what have you and she does an awesome job of all that routing. Every day Lynn also forwards me emails she thinks I would want to see so I can answer those folks back directly, and I answer those daily (well, at least within a day or two). By the way, if you’re lonely and feel like talking to Lynn first, my public email is skelby@photoshopuser.com

Q. Can I call you?
A. Sure. My office number is 813-433-5000

Q. Will I get through?
A. I doubt it. I mean, someone will answer the phone, but then eventually you’ll wind up with Lynn and she’ll tell you I’m “unavailable” which is true since I’m not there. Well, at least not now anyway, but just so ya know … it’s easier squeezing toothpaste back into the tube than it is to get past Lynn. She’s like that USA Goalie Tim Howard, but with phone calls. By the way, she never falls for that, “I’m an old high school friend of Scott’s” trick. I had no friends in high school. Just my typewriter, and a stick and a ball of yarn.Well, those and Ken Toney. 

Q. Do you actually read all your comments on social media and here on the blog?
A. I read every single one. 

Q. But I sent you an email and I never heard back?
A. That’s because as much as I’d like to, I can’t answer every email I receive, even if you have a legit question or idea or concern or just want to chat about something happening in the industry (I get quite a lot of those and again, depending on my schedule, I answer as many as I can, which isn’t as many as I get). Also, shorter emails are MUCH more likely to get read. If you start your email with, “I started photography at the age of nine⦔ there’s a good change I won’t make it into your teens.

Q. So who writes all your blog posts?
A. I write the blog on Mondays, Tuesdays and Fridays. On Wednesday, it’s “Guest Blog Wednesday” and I turn over the blog to someone else in our industry, and I’m so thankful to Vincent Versace for coming up with the idea, because over the years some amazing posts from some incredible people have blossomed there thanks to his idea (which is why each year Vinnie returns with a Guest Blog post of his on the anniversary of “Guest Blog Wednesday”). On Thursday it’s “Free Stuff Thursday and Brad writes that post totally himself, and he finds something to give away every Thursday as well. On Thursdays we feature any workshops or projects our friends or doing, or anything we have coming up that’s fun or interesting here at K1. I’m very grateful to Brad for shepherding Wednesdays and blogging for me on Free Stuff Thursdays. He works really hard on both and he rocks it like a boss!

 OK, so you answer your social media sites and you write your blog three days-a-week, but can you please tell me who writes your books? 
A. Ugh! I’ve heard this one for years (even from other authors in our industry). but I write all my own books. Always have. My Publishers and Editors all know it, but I know nobody believes it. My wife surely knows it. It used to make me mad, but now I’m pretty much at peace with it, but if you see my name on the cover, I wrote ALL of it. Even the captions, even the forwards, all the intros — even though it kind of drives my in-house editor’s a bit nuts, because I know they’d like to help out but I’m just kind of anal about that stuff, so I feel like I have to do it myself. It’s probably some character flaw or something, and my life would sure be a lot easier if I used a ghost writer or an intern or just paid somebody to write my stuff, and while my life would be easier, I wouldn’t be happier. I joke around a lot, and I have a quirky, often sophomoric sense of humor, but I take the education part of my writing, and my life, very seriously.

Now, if you see TWO names on the book title, that means I have a co-author and we split the book in half (for example, he did 5 chapters — I did the other five) with the exception of my Elements Book which I co-author with Matt Kloskowski, where Matt now does the Lion’s share of the book (and he kicks butt at it).

Q. Do you ever delete people’s comments on FB, G+ or here on the blog?
A. Rarely, but if someone is mean to me, calls me names, or if they’re mean to someone else commenting, I do sometimes delete a comment. How often? Maybe one every six weeks. I let a LOT of stuff slide, but if someone crosses the line I have no problem with hitting the delete button. I wound up deleting two or three in a day once, but that was just a crazy day. Also, if you say really naughty words, that’ll get that button hit as well. Luckily, most folks here on the blog, or who follow me on social are pretty cool, so thankfully I don’t have to do it very often. Hey, I just realized — it’s been over two months now. Somebody’s probably due. LOL!!

Q. What topics bring out comments that might get deleted?
A. If I mention I’m buying a new iPhone — that’s #1. Now, understand, I’m not telling other folks to buy one — if I just merely mention “Hey, Apple announced a new iPhone — can’t wait to get it” you can almost count the seconds until someone gets deleted. It’s a lock. Look for that post around September, then step back a few feet so you’re not caught in the blast zone. It gets really personal, really fast. I wake up with my finger on the Delete and Block commenter button. 

Q. Are you, in fact, Ken Toney?
A. It’s possible.

Q. Really?
A. Anything’s possible.

Q. Come on?
A. OK, Ken Toney and I are actually separate people living in separate States (for legal reasons), but I love the guy like a brother. 

Q. Have you ever had to delete one of his comments?
A. Oh, all the time. He has a mouth like a sailor — his comments read like the transcript of an Andrew Dice Clay stand-up routine. 

Q. Really?
A. Anything’s possible. ;-)

Well, that’s it in a nutshell (this is me, in a nutshell). [did anybody get that reference?]. Anyway, I hope that clears the air a bit, so you know once and for all; if you hear from me — it’s me. :)

Have a fantastic Tuesday everybody. This has been an automated message. ;-)

Best,

-Scott #214a

About The Author

Scott is a Photographer, bestselling Author, Host of "The Grid" weekly photography show; Editor of Photoshop User magazine; Lightroom Guy; KelbyOne.com CEO; struggling guitarist. Loves Classic Rock and his arch-enemy is Cilantro. Devoted husband, dad to two super awesome kids, and pro-level babysitter to two crazy doggos.

88 Comments

  1. Too funny! Thank you for all you and your crew do.

  2. I love this post Scott!
    I have had the pleasure of conversing with both Scott and Ken online (and Scott offline a few times but haven’t made it for lunch at Ken’s restaurant yet). They are indeed separate people and both pretty awesome people.

    Scott really does answer all his contacts himself and is pretty awesome about it.
    Keep rocking it Scott!

  3. Who ever wrote this for Scott, Great job! ;-)

  4. Just FYI Scott. If you get a foul-mouthed, delete-worthy comment with my name on it, it’s probably Ken using my account again. Not guaranteed, but probably. ;-)

  5. Well thanks for clearing that up Scott, or Brad, or Lynn! Love the way you manage your presence on social media and all of the great PS / Lightroom / Photography insights you provide!

  6. What a crazy world we live in when it’s easier for people to believe it’s NOT actually you!

  7. Scott never had a doubt!!! Your way to passionate about your work and the fans that follow you. Who else would have that sense of humor or quirkiness that is your personality in your books. Please keep up the good work and thanks for all you and your fantastic crew do at Kelby1.

  8. If they question you just means they don’t know you. In my mind, you have to be one of the most genuine individuals I’ve ever met.

  9. Wait, what about all those comments I answer for you? :) JK
    The feeling is mutual brother Scott!

  10. I knew it! You ARE Ken Tomey! I always suspected such.

    • It’s “Toney”. I’m a photog in South Carolina, a folk hero and i live where you can frequently hear banjo music playing at the foot of the Smoky Mountains :)

      • Sorry…I fixed it…
        I LOVE the Smokey Mountains! You’re lucky to live there…been to the Highlands recently? Isn’t it awesome up there?

      • I was in Highlands last week, next time you’re there shoot down to Dillard GA and try the Dillard House Restaurant, they are open 365 days per year and 3 meals, it’s an awesome place, beautiful place to shoot also!

      • Ohh….little “envy” is rolling out! LOL Will do, noted.

  11. Pro Tip – If you look just under the title of each post, you’ll see the name of the author. So if you ever see a post and think, “The way Scott referred to himself by name was kind of weird…”look at the author of the post and chances are it will be me. RC will post here on occasion, but it’s always pretty clear who’s posting when that happens.

  12. I never considered the idea of someone else writing your books. I think we’d know if it wasn’t your voice on the pages.

    On the other hand, I decided that it isn’t true that anything is possible. If anything is possible, then it’s possible that something is impossible.

    Ergo, you are not Ken Toney.

    I’ve always appreciated when you had time to comment in return to me, particularly the last time. Very kind.

  13. Ken Toney and I are photo buddies located smack dab in the middle of the best moonshine making country on the planet – not to mention home of the Appalachian Trail – rather the start of the trail. There is no finer place in the US of A to photograph landscapes – waterfall and pretty southern women. BTW, Ken who happens to be the VP of our Guild (with a reach of over 200 members) is not Scott Kelby (does that need repeat’n) – although it does look like they may have eat’n at the same table…..sorry Scott, no apologies for Ken. If you attend PS World – Ken is there.

    If you are ever in the UPState of SC…..you have to eat at his ICONIC restaurant – The Flounder – which happens to be the best seafood I have ever eaten…period.

    Scott you are the best in spite of the fact you crossed over to the “dark side” and dumbed down on Canon stuff :) BTW, the D810 may be just the little jewel that awakes your “sideways think’n”.

    We look forward seeing you guys at PS world soon – For the record, I am not Ken Toney.

    Not too sure if this link will work but this is Ken’s Gallery on our Guild website, http://www.edoverstreet.com/2011photos/jatoney/ Hope this brings out the critiques and you give him, as they say down here, “the what for.”

    • Even though I don’t eat any seafood whatsoever, eating at the flounder is definitely on my todo list. Kens a good egg! Hey, I could eat eggs! Thanks for the comment Edward. Good to know someone’s got his back. ;-)

  14. Somebody can explain the Ken Toney part?

  15. Reading this totally made my morning that much better. Thanks Scott’s intern for responding to me previously =]

  16. Possible Question for the list: What’s it like to be so important?

  17. Awesome blog. I’ll admit it, I’m becoming a greater Scott Kelby fan the longer I read posts and books and watch videos. You give every appearance of being “the real thing” — I appreciate that.

  18. Scott, thanks for those times you’ve answered my questions on the blog, and I will always remember the time we got to sit and chat in Boston (you do realize that it was like getting an audience with the Pope for me, don’t you?). Anybody that has interacted with you through PSW, seminars or social media know it’s you when you post. Your sense of humor always shines through.

    Someday I hope to be as famous as Ken Toney! Let’s hope his head doesn’t get too big after today!

    –John

  19. …He who ansvers for Kelby, doesn’t know much about sailors! ;))

  20. “Have a fantastic Tuesday everybody. This has been an automated message.” ;-)

    This made me laugh Scott. I love your sense of humor. Great post.

  21. Honestly, I am really shocked at how much time you must spend sharing your time via G+, Facebook, Twitter and such. I’m worse at it with just a few friends and you open up to the world. Rare today! Thank you!

  22. You’ve responded to me Scott and I appreciate knowing how busy you are. Thanks for all you do.

  23. #214a ? is that your version number, or serial number? Are you a robot? We now know Corey Barker is. It It would explain how you have enough time to write, travel, shoot great photos, and do seminars and Photoshop World.

  24. um … huh? i met scott kelby once … he does look a lot like you, but you’re better looking ;-)

  25. Great blog Scott. Just curious, what ever happened to Lightroom magazine and light it magazine? Are they done?

  26. “Help! I’m in a nutshell! How did I get into this nutshell? Look at the size of this bloody great big nutshell! What sort of shell has a nut like this? This is crazy!”

  27. Now we all know you had friends in high school because you were in that groovy rock band and had really cool hair.

  28. Nice to know Scott and you’re a spy on the side as well from the past!! Nice!!

  29. LOL Thank you for making that clear. I guess you get a lot of questions about this. I do understand though why people ask. You ARE a very busy man and a lot of other celebs have people to do this for them. Which reminds me of a letter John Cleese wrote to a boy who asked him about the John Cleese fanclub. Well, JC dictated it, his secretary typed it. You can see here http://imgur.com/KYOl0iR

  30. Scott, i’m a big fan, of everything u do in the photography world, u have no idea how many people have became a better photographer because kelby training. i would love to get a kelbyone premium account but thats too much for me for now, i’ve taken the trial and it was awesome i learn a lot from all the videos i can access.
    i think u should expand to asian market, i’m from Jakarta, indonesia, and we rarely (like never) have had anything like photoshopworld fill with world class photographer teachin.
    come on, spread your wings..come here.

  31. Hi Scott, you have unknowingly been my mentor since I bought LR3, then 4, then 5. I am now looking at CC Photography Plan so I bought you book on Photoshop CC. This was an awakening on how much I relied on you because your book seems to go mainly from Bridge To Photoshop. The photography plan goes from LR5 to Photoshop. So after many thoughts of shouldn’t I be doing this in LR5 instead because I was trying to visualize how my work flow would change I thought, Scott should have a book out by now called ‘Adobe CC Photography Plan for Digital Photographers”. What do you think.

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